If you have been displaced by COVID-19 and need help finding accommodation, support is available. 

There are a number of agencies providing assistance. Find out how you can access accommodation support:

Displaced domestic travellers

As Auckland has now moved to Alert Level 2 with the rest of the country, travel restrictions are no longer in place.

During the Auckland region’s Alert Level 3, TAS supported people who could not return to their home in New Zealand due to travel restrictions. This included people whose flight plans home to Auckland were interrupted due to changes in flight schedules, or who needed to stay away from their normal place of residence to wait for a flight that met the transit requirements through the Auckland region.

Foreign nationals unable to return home due to COVID-19 restrictions

If you are a visitor to New Zealand, please contact your embassy or consulate for help first.

If you are a foreign national who is unable to return to your home country due to COVID-19 restrictions and are in serious financial hardship, you may be eligible for support through the Foreign Nationals Impacted by COVID-19 Programme ‘Visitor Care Manaaki Manuhiri’, which is administered by Te Tari Taiwhenua, Department of Internal Affairs and delivered by the Red Cross.

Visitor Care Manaaki Manuhiriu - register for support online

TAS can provide support if there is an interruption to your repatriation travel plans, and you have already given up your place of residence.

Further information and support

The dedicated government COVID-19 website has everything you need to know about COVID-19.

COVID-19 website

If you are unsure about what financial support you could access, the COVID-19 website has a useful tool to guide you.

Financial support tool - COVID-19 website

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